Unethical business practices - SSR - Support Services Representative Cintas Employee Review

2.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent benefits - Good job experience to leverage for next job. If you work here recruiters look for Cintas people. - Had a great manager - Great co-workers - My location put career plan together

Cons

- Incentivized to be dishonest. No one talks about how unethical you have to be yo hit goals by filling cabinets up with stuff accounts don't need but everyone does it. - The job can wear you down to the point where you really don’t care. - don’t pay you for your first hour of driving to or from 1st account. - If your leaders don’t like you they will black ball you. Didn’t happen to me but happened to others. - Honestly not great pay for the work (love to hire service industry people who are used to working hard and terrible hours for their money) - KPIs are confusing - Terrible PTO 56 hours for 2 years non negotiable - Terrible training salary and bad pay for how much your work and type of work - If your not good at playing the corporate game not a good job - Ongoing training is redundant and very annoying after awhile - If they want you to write 3 service agreements a month and you write 5 nothing carries over to next month. - Revolving door. - Accounts are leaving because of how expensive product is. - Sales people are stressed.

Explore other reviews about Cintas

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Management Bonus opportunity 4 day work week

Cons

Long days Early morning Weather factors

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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