Pros
flexibility, hours of operation, and decent management, at least on the store to employee management level for the most part. Customers are loyal and it's nice to see them on a regular basis.
Cons
Upper management, specifically geographical VP, not making decisions on a store to store basis, just "your all bad and I'm here to make you better" attittude is frustrating. Upper management should seek more individual input from the real "ambassadors" of the business. The CSR's are the first impression our customers get of Circle K not manager's. CSR's get the vital feedback from the customers (good and bad) and should have a voice or at least an outlet to support the good and bad of the business and help make Circle K the best convenience store there is!