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Citadel Credit Union

Engaged Employer

Sfsr - Anonymous employee Citadel Credit Union Employee Review

2.0
Dec 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sunday’s off, bonuses if the branch meets goals, decent pay.

Cons

Worked every sat almost, they make promises they don’t keep, they make you fill in wherever needed no matter the commute they make you take, catty coworkers aren’t put in their place, raises are a joke. Don’t ask for days off because good luck getting them granted unless it suits the “business needs”.

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Citadel Credit Union Response
8y
Thank you for your review. Citadel acknowledges the feedback received in regards to staffing constraints in 2017. We are currently evaluating these concerns, and are looking to provide additional support staff for peak hours in the very near future.

Explore other reviews about Citadel Credit Union

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

Cons

From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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