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      Citadel Credit Union

      Engaged Employer

      Citadel Credit Union reviews

      FSR - Anonymous employee Citadel Credit Union Employee Review

      3.0
      Jan 27, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is higher from other places for teller work.

      Cons

      there is sometimes a hostile work environment.

      avatar
      Citadel Credit Union Response
      10y
      Thank you for your feedback. It is understood that problems, misunderstandings and frustrations may arise in the workplace. It is Citadel’s intent to be responsive to its Employees and their concerns. If Employees have concerns, they are strongly encouraged to voice these concerns openly and directly to their managers. We welcome you to contact a member of the Human Resources team at 610-380-6000 to discuss your experience in more detail.

      Explore other reviews about Citadel Credit Union

      5.0
      Jul 8, 2026
      Member care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture, competitive compensation, and opportunity for remote work.

      Cons

      Work-life balance, strict performance metrics, lack of opportunities to move different positions.

      4.0
      Jul 8, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

      Cons

      From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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