Back Office - Anonymous employee Citadel Employee Review

-People who haven't been able to take a vacation without working a huge amount in over a decade because management could not care less about employees' quality of life -Back office IT professionals worked to complete burn out levels and with no apparent interest in staffing up -Same issues above lead to rampant illness - have seen people working with everything from pneumonia to severe injuries because there is no concern for people to be healthy -People getting transferred, slow tracked, and fired after taking time off for medical or personal reasons -Lack of resources in IT and general reliance on third parties leads to horrible data quality issues that are barely being contained by even the most diligent employee. Mistakes everywhere, and if it's big enough, instead of trying to fix the actual problem management will just fire someone so they can save their own butt and say "it's been taken care of." I've seen so many great people get fired -The way they fire people - it may be necessary to some extent for security reasons - but it's pretty horrible. Immediate firing and escorted out - HR comes and slams stuff in boxes with no respect for the items - family photos mangled and likely needed possessions sitting for weeks before being returned to employees. -All hours (middle of night on weekend) phone calls/people screamed at for minor issues -No tolerance for stuff that is pretty normal in other modern offices, like working from home occasionally or leaving a tad early to catch a train - I guess the VPN is only there so that they can make you work on vacation -For all of the above, pay is not that much better than other comparable employers and benefits (especially to include families) are actually a lot worse than many other similar companies -You will most certainly not get promoted in back office functions without putting in a huge number of years (10+), and even then it's not likely