There is a saying at Citco among analysts: anywhere is better than Citco - Supervisor Citco Employee Review

2.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

-Good place to start your career if you can't find a job anywhere else in the city -Good benefits and pension plan -Free drinks and renovated office -Legendary company parties For new grads: simple, get this job if you can't find anything else. Get a designation, get a promotion, move on to another employer For professionals: it's not a place for true professionals - find something somewhere else

Cons

-Boy where do I begin (in no particular order) -Repetitive work: it's fine if managers make an effort to create job rotation opportunities, but they don't -Little recognition from management for your hard work: they take excellence as granted, but will slam you when you make a mistake. It's the office culture here. -Chaotic management style: ask any line manager how many clients have come and go through the team, and is there ample handover and notice for client move? -Politics: Promotions are earned based on your affinity with your boss, not your performance -Lack of performance measurement: It's an open secret on the floor that we all take the annual performance appraisal process as a joke. Why? because they are not linked to your actual performance. It goes like this: I like you and I want to promote you. Therefore, you get 4 out of 5 on your scores so that there is 'proof' that you are ready for promotion! -Lack of comradeship from senior management: VP's roll into the office at 10 at leave at 6, on time, even during the busiest periods of the months, when people starting at 7 work until midnight -Jobs are being shipped to the new Asian office, uncertain future -People who stay at Citco are those who don't have a designation and can't really land a decent job anywhere else: alright, not everyone is like that. We have quite a few great people. But there are too many less than qualified employees -No communication from senior management: if there is good news, you will hear about it! bad or mixed news? Never heard of! Because the company is perfect right? -No commitment to people development: How many times has Citco updated its systems over the past year? And how many times has it updated employee development plan and performance measurement criteria since the beginning of time? Anyone? -As many others have pointed out, the culture at Halifax office is toxic long hours: note the difference between hard working and long hours.

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Citco Response
9y
Wow, where does one begin to respond to such an unhappy review? While I respect your viewpoint, I think it’s important to try to strike a bit more balance with my response to represent the other hardworking and committed employees in your office – many of whom would have a different point of view. Citco is indeed a dynamic and busy work environment – perhaps that may seem a bit chaotic at times to junior staff – to others it can be exciting, challenging and rewarding. No one here would ever present our firm or any other we know or have worked at - as “perfect”. Over the years we have made many improvements to business and HR processes as well as systems – and as other firms do – we’ll continue to drive these efforts. Yet it must be noted that Citco has been a great training ground for countless professional over the decades – not only at the start of their careers – but in the middle and at the top – as evidenced by the many senior managers and MD’s who have grown their career at Citco. Their development has been shaped by our formal and informal training programs and opportunities. Ambitious employees also take accountability for their own development – by utilizing our education programs which provide financial support to help them get their designations, or seeking out mentors, or raising their hands for projects and assignments. True – Citco culture and environment may not be for everyone – and it seems that perhaps at this point in your career it may no longer be the place for you. You’re right – it’s important to know in your career when it is time to move on.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
1mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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