Communication from senior account managers (dept heads) with staff about what is happening in co. is almost non-existent (Citco culture to be overly secretive about everything). Everything has to be learnt on the grapevine instead of officially.
One team meeting per year max.
Zero pay increases/bonuses awarded to anyone who is not promoted in the preceding year, no matter what their contribution. This is extremely de-motivating.
On the job training culture is to show you a procedure once on day one and expect you to do the task perfectly from day two.
Staff turnover recently getting high due to constant transfer of key functions offshore.
Culture for higher ranked staff to avoid associating with lower ranked staff outside of meetings.
Only time that management call staff into meeting rooms is to verbally tick off, never for positive reasons, ie to praise for when a job is well done.
Constant struggle to create team spirit.