Good in some areas, very poor in others - Anonymous employee Citco Employee Review

3.0
Jan 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large kitchen for staff with pool, fussball tables and decent coffee machines. Free beer (for Friday after 4.30pm only) and breakfast cereal provided. Company fully pays for a quarterly night out which is great. No petty recriminations for minor delays with arriving into work (as long as work gets done by deadlines). Excellent local IT support compared with companies of similar size.

Cons

Communication from senior account managers (dept heads) with staff about what is happening in co. is almost non-existent (Citco culture to be overly secretive about everything). Everything has to be learnt on the grapevine instead of officially. One team meeting per year max. Zero pay increases/bonuses awarded to anyone who is not promoted in the preceding year, no matter what their contribution. This is extremely de-motivating. On the job training culture is to show you a procedure once on day one and expect you to do the task perfectly from day two. Staff turnover recently getting high due to constant transfer of key functions offshore. Culture for higher ranked staff to avoid associating with lower ranked staff outside of meetings. Only time that management call staff into meeting rooms is to verbally tick off, never for positive reasons, ie to praise for when a job is well done. Constant struggle to create team spirit.

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Citco Response
9y
Dear Colleague - we appreciate your effort to provide us with positive and constructive feedback. I noticed you didn't indicate your office location, however your feedback is a universal reminder for us of the importance of communication across many topics. Of course there are many business decisions and proprietary information that cannot always be shared with all - but we take your broad points on-board about this topic plus the need for more frequent recognition/appreciation, etc. Some managers are better at this than others, but we continue to drive the importance of it.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
2mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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