Worst experience of my life - Financial Reporting Senior Accountant Citco Employee Review

1.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay Good work/ life balance for a client services firm Nice office Free beer Some people are nice but

Cons

Dysfunctional HR department Terrible team structure with temps to hire Some managers are not fit to lead and have no concept of leadership

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Citco Response
9y
Dear Former Colleague: Thank you for your feedback. We appreciate the pros listed and agree we have a good group of people we work with and make every effort to remain competitive with the market. While we also respect your right to critique areas where we might improve, we find certain of the comments to be in conflict with the positive views that you provided. Please note that HR and management are responsible for the positive statements that you made of the organization. It is unfortunate that you felt the need to express some negative sentiment around the HR function and certain management. I would have liked the opportunity to have known of your concerns while a member of our team, so that we could engage in a dialogue and attempt to find a solution to the concerns you have identified. Although you may feel some of our managers are not fit to lead, we do have strong leaders that would have been very willing to address your concerns. Our business has experienced great success with hiring temporary staff for over 8 years. Of course, there are some challenges; yet our client service teams require additional staffing during our busy season and this model has continued to evolve and proved effective over a long period of time. We have been fortunate to have been able to identify certain temporary staff for permanent roles. In my mind, this is yet another positive result of our structure. Conversely, After some training if someone has been identified as not grasping the expectations of the role their contract is terminated. The organization strongly supports internal growth and development and we have promoted many individuals to a management role. We will continue in our efforts to support our managers and provide them with the training they need to continue to succeed. Thank you for taking the time to provide us with your feedback.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
1mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
1mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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