A tale of two companies - Anonymous employee Citco Employee Review

1.0
Nov 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location. Free breakfast, coffee & some social events

Cons

Double standards everywhere. Penny pinching mentality for lower staff while shameless extravagance of senior staff is obvious. The travel policy summarises how some people are more important than others, if you can work out what level you are. In most areas there are clear days every month that you can't take off. But you see directors and senior managers running out early in these same times. Many people are employed based on a story of "management" roles and great opportunities. Nobody is allowed do anything and this becomes very frustrating. Staff with longer service seem happier. New people are put down because they "don't understand the Citco way". Huge turnover of staff causing a real problem and remaining staff being expected to work longer to fill the gaps. Toxic management styles mean that appalling treatment of staff is normalised. Huge fears as work is being migrated to Manila, Vilnius, Munbai and there are plans for another site in India. Stupid performance management process that goes on over 6 months is totally meaningless and results in paltry or no increase or bonus. HR is probably even more dysfuntional than any other department as trying to hire staff requires several of the sub departments of HR to get involved. Apparently there's a HR strategy for Glassdoor to try and make it sound better. Recent announcements that it is a great place to work don't reflect my experience. A lot of my colleauges would agree. Limited opportunities for promotion due to new policy. Morale is poor.

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Citco Response
7y
Dear reviewer, it’s disappointing to read this review but I appreciate you taking the time to provide feedback so we can understand more about your time with us. In response to some of your points made, the turnover rate in our Dublin office is at its lowest in recent years and in a very buoyant market that’s a significant positive. The recent launch of MyCareer has made the promotion process much more transparent and gives all employees equal opportunity in applying for open roles. There have been 46 promotions and internal moves in Dublin since MyCareer was launched in June 2018, so it is unfortunate that this is not your perception of the process. Our participation in the Great Place to Work survey resulted in a substantial majority of people who do feel that Citco is a great place to work, and our company’s Trust rate has increased since we started the programme in 2016. The Citco management teams are committed to ensuring that we continue on this positive journey. Perhaps you could get involved with the engagement committee and take a constructive role in helping make further improvements for you and your colleagues? Please feel free to reach out to your manager or a member of HR for further discussion.

Explore other reviews about Citco

5.0
Apr 8, 2026
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Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
1mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
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Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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