Worst Onboarding Experience Ever - Senior Fund Accountant Citco Employee Review

1.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

My Manager was caring and considerate, was willing to assist when I was overwhelmed. Experienced staff were very knowledgeable and willing to assist when they had time.

Cons

Onboarding by an actual trainer doesn't happen until your second month. Never experienced something so illogical. Instead, overwhelmed staff trains you as best as they can, despite it not being their expertise. Promised job shadowing, instead left to complete work with minimal supervision and need to beg to receive assistance. Overtime requirements are unreasonable at times. Could work 16+ hours in one day and be told "the work has to be done". Pay does not match the expectation of work load. Next to no personality, with Zoom calls always faceless and without emotion or care. Some managers simply care about work getting done, not their staff. The software is not user friendly. Extremely difficult to navigate and zero training documentation to support it.

avatar
Citco Response
4y
Thank you for your review. We are aware of the overtime in some groups, and have been working with our management team to ensure there is a healthy work/life balance. It’s disappointing to read about some of your experiences but I appreciate you taking the time to provide feedback so we can understand more about your time with us. Wishing you all the best.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

avatar
Citco Response
2mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

avatar
Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
See reviews by: Helpful|Rating|Date|All