AVP - Assistant Vice President Citi Employee Review

1.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Health insurance is great even though it keeps getting more expensive year after year. 401 K Match is great as well.

Cons

Call Center Associate.....poor senior management. If your not in with the cool group then your a nobody. Not competitive salary wise with the other call centers in the area but expected to do twice the work with minimal training. Cant approach management because they gossip like high schoolers. Poor recognition and lack of empathy from the top/down. Senior Management needs adequate training in the areas they are responsible for.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very laid back work env

Cons

Slow management and bureaucratic decision process

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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