All is Well and Going Well. Let it Remain That Way - Customer Service Citi Employee Review

4.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Best group one can ever work with. Really a good place to learn new things everyday and to grow your career there.

Cons

Management with having ppl with more then 15 years working at the bank. They are treating the newcomers like small kids which just started primary 1. Sickening!

Explore other reviews about Citi

5.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Top tier compensation, good work life balance

Cons

Lots of red tape, slightly siloed

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong global platform with exceptional exposure to complex clients, markets, and products. Citi offers significant opportunities to build an international career, work with highly talented professionals, and develop deep expertise in banking and financial services. The global network and breadth of the organization are major differentiators.

Cons

The size and complexity of the organization can create bureaucracy, fragmented decision-making, and lengthy internal processes. Organizational changes and frequent restructuring can also affect continuity, while navigating multiple stakeholders sometimes takes significant time and energy away from clients and business execution.

See reviews by: Helpful|Rating|Date|All