Good place to gain valuable industry experience with nice people. - Client Support Associate Citi Employee Review

4.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The people there are nice and willing to help most of the time. There are a lot of resources for career advancement assuming the individual is a self starter. Managers are good at going over goals and making sure employees know where they stand. The health and retirement benefits are very good. There is plenty of interesting and challenging work.

Cons

There too many separations of the businesses so there are some issues navigating the corporation. There is a lot of bureaucracy to work around. There is no set training (at least in the position I was brought into) for new employees.

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5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

work life balance is amazing

Cons

lack of purpose or fufillment

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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