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      Citi

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      Citi - A great place to work - Anonymous employee Citi Employee Review

      5.0
      Jun 12, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      We are really trying to change the mindset of the employees to focus on putting the client first in everything we do. From empowering the associates taking calls to streamlining the processes and overcoming decades old systems and beliefs. Senior management is committed to the goal and the employees We have a ways to go in some areas, but will get there eventually.

      Cons

      Sometimes we get stuck in old ways of doing things, not all the time can we think out of the box to meet our clients needs.

      Explore other reviews about Citi

      5.0
      May 25, 2026
      Applications developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

      Cons

      Like any job, the manager is the one that can make or break the position

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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