No place if not directly in sales - Senior Manager of Market Research and Analysis Citi Employee Review

3.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Large company with plenty of different units to support work. Well known organization.

Cons

I was not in direct sales, so it became difficult to get the support I needed for my programs (which supported sales activities and provided information to our clients) to get off the ground.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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