After the Honeymoon Stage of the first job out of college, the fun fades rather quickly. - Client Service Associate Citi Employee Review

2.0
Aug 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Name. The company definitely looks good on the resume and bolsters peoples expectations of you in future opportunities. Work hours in CA coincide with NYSE hours so it works well with traffic

Cons

Majority of people working there are type A personalities. Which means that they are never wrong. THE CSA POSITION IS A POSITION SET UP TO BE THE SCAPEGOAT FOR ALL MISTAKES MADE BY A BROKER!!!

Explore other reviews about Citi

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great company - good products

Cons

frequent reorganizations - stability missing lately

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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