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      dysfunctional system - Anonymous employee Citi Employee Review

      3.0
      Aug 18, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits (medical, dental, life insurance) were a great part of working there. I came to find that out after I left.

      Cons

      the breakdowns between business groups provided no incentives for another group to service your client. i.e. sending my referral to the mortgage group for a client refinancing, it would take extra effort to get them to help out in a timely fashion.

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      5.0
      May 13, 2026
      Quantitative analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great benefits - kind, thoughtful people - good company culture - good work life balance

      Cons

      - everyone seems to lack motivation - work life balance is great because no one does much work

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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