MY, How Time Flies! - Colleections Representative Citi Employee Review

2.0
Oct 12, 2009
Recommend
CEO approval
Business Outlook

Pros

They willl hire you on the spot, the one interview process with confirmation that you have the job at the end is excelllent for starving job seekers.

Cons

You are not going anywhere, besides to different desks and different departments. Albuquerque location is proud of saying that the C in Citi stands for change. That is a strategy when you earn incentive regularly inone department, switch you to something new aqnd watch you start over. The only thing we are really WOO WOW WINning the clients with is "woo, that 29.9% APR is irreversable, sorry"

Explore other reviews about Citi

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All