Pros
Friendly coworkers and team leads, also great trainer.
Cons
The interview process took 6 months and the interview was misleading about what the job actually entails. This is a production type job where success is measured by how many hours you work. Everyone works about 80 hours a week in order to finish the job and they are expected to (no overtime pay). The job is very monotonous and no analytical skills are required, your job is to take screen shots and document them. They take advantage of people who cannot afford to quit and therefore the stress level is super high. People will tell you that they work 40 to 50 hours a week when you just get hired but no one does in this department, 70 to 80 it is. If you think you might need a sick day, do not take it, you will have to make up for it during the weekend, if you go on vacation you have to find someone to cover your work. If there is a holiday, your work does not decrease; therefore you will have to work those holidays or your weekends. If someone quits from your team and someone does every month, their work is now your team’s responsibility (more work, more hours). The turnover is very high and people are just unhappy. Factoring in the hours and the salary you are given, you will average about $10 an hour with your four year bachelor’s degree. They hire anyone for this job and they are playing a number’s game.