Call center employees are treated as human chattel. - Fraud Early Warning Citi Employee Review

2.0
Dec 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay, especially with shift differential. Decent benefits.

Cons

Draconian scheduling policies. Difficulty scheduling any vacation time if hired during the latter half of the year. Came down with life threatening pneumonia and missed 8 consecutive days of work, which was not long enough for short term disability. Not only was not allowed to bring a physician's excuse (per PTO policiy) but was instead placed on a performance warning for excessive absence when I returned.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opens. A lot of doors, a huge bank with real mobility. Great especially if you are young. And very global, which is exciting.

Cons

Can feel uncompetitive towards other bulge brackets at times, especially vs JPM, service and ops is incredibly painful, almost feels like you have to leave and come back to get paid market rate if possible at all. Its also IB vs everything else makes the bank feel two tiered.

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