Reviews based on other departments performance - Mortgage Consultant Citi Employee Review

1.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits you will need them with the amount of work related stree that you will have

Cons

Sales your performance will be based on others departments performance. Closings are based on processing and underwrtiting where it has been backed up since day one and years later nothing changed. But performance is based on your closing numbers and pull through. These are not in your control but is part of your perfomance. If you are a top producer who works off site you will to well. But if your average prepare for many poor reviews because your numbers are compared to those who do have the same working enviroment as yourself. They do hire often because most choose to leave as soon as possible. It is tough to make good money there.

Explore other reviews about Citi

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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