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      Citi

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      Good pay & commission, but too much out-sourcing overseas - Customer Service Associate Citi Employee Review

      4.0
      Feb 24, 2011
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good base pay, ability to make alot of extra cash thru commission, bonus, working holidays and optional overtime. Also tried to be flexible in scheduling.

      Cons

      Too much tracking, having to account for every minute logged on phones, could have had more sales training and positivity training.

      Explore other reviews about Citi

      5.0
      Jun 5, 2026
      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      workk life balance is good

      Cons

      workk life balance is not good sometimes

      3.0
      Jul 15, 2026
      Vp relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opens. A lot of doors, a huge bank with real mobility. Great especially if you are young. And very global, which is exciting.

      Cons

      Can feel uncompetitive towards other bulge brackets at times, especially vs JPM, service and ops is incredibly painful, almost feels like you have to leave and come back to get paid market rate if possible at all. Its also IB vs everything else makes the bank feel two tiered.

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