Banker - Universal Banker Citizens Employee Review

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, paid time off, some really nice co-workers.

Cons

Everything else. Micromanaging is unbelievable. Bonus program is a joke. Training is good if you have a good trainer, otherwise good luck. Branch managers are never around (for as much micro managing that happens to bankers, it's amazing that branch managers can do whatever they want. This position should be called tele-marketer instead of banker. Spend half the day on the phone harassing current customers. Computer generated leads are a joke.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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