5.0
Mar 31, 2026
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
I work in a truly supportive, family‑like environment where managers actively help you identify and develop your career path, and leadership consistently encourages growth and listens to your goals. Citizens is also a company that welcomes employees back after time away—after being out for 17 years to raise my children, I returned and felt valued immediately. The culture is rooted in teamwork, encouragement, and genuine care. I genuinely love working here.
Cons
Communication and changes can occasionally move slowly, which is typical in a big organization.