A Truly Supportive Workplace - Retail Operations Advisor Citizens Employee Review

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in a truly supportive, family‑like environment where managers actively help you identify and develop your career path, and leadership consistently encourages growth and listens to your goals. Citizens is also a company that welcomes employees back after time away—after being out for 17 years to raise my children, I returned and felt valued immediately. The culture is rooted in teamwork, encouragement, and genuine care. I genuinely love working here.

Cons

Communication and changes can occasionally move slowly, which is typical in a big organization.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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