Strong program for those looking to obtain their professional designations and education. - Associate Licensed Banker Citizens Employee Review

4.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is optimal for the position. Most management seems to genuinely care about development and upward movement. Customer centric, family atmosphere.

Cons

Technology needs vastly improved upon. Invest in a heavier computer based CRM model. While recent changes are a good start to responsible banking in assessing needs, I feel the current system detracts from valuable customer conversations.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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