Slowly worsening - Licensed Banker Citizens Employee Review

2.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

In comparison to other financial institutions, Citizens seems to pay better for the entry-level positions. For In-store employees, there are none. But for the traditional bankers, the hours and recognized holidays off are a nice.

Cons

Upper management fails to see the value in their employees. There is high turnover so often branches are almost always understaffed and it is the employee who are penalized for it (by poor customer satisfaction ratings or fail to produce the absurdly, high sales goal) making the work not worth the reward. False hopes about uncapped bonus potential.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All