Good temporary job, good place to work if in right location - Anonymous employee Citizens Employee Review

2.0
Nov 19, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits (tuition reimbursement up to $5,000 for undergrad, $8,000 grad), flexible schedule

Cons

Hard to get into corporate side from the retail banking side, very low pay compared to other banks for same job, lots of micromanaging, conference calls, and very pushy on sales. Customer service is "promoted" but not really

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All