Bank is headed towards a Wells Fargo fiasco. - Universal Banker Citizens Employee Review

1.0
Oct 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pto and holiday pay. Use this place as a stepping stone to something better. Don't believe their fake promises.

Cons

High and unrealistic sales goals. Lots of pressure from higher ups and regional managers to produce sales. Micromanaged a lot, pressure is high to sell and if you don't produce enough that quarter they will write you up or threaten to fire you. That leads to many bankers having unethical approaches and bypassing certain security procedures in order to try to meet their goals. Understaffed branches and pushing colleagues to do it all from account servicing to teller duties.

Explore other reviews about Citizens

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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