Pros
The pay for a Personal Banker is great... (for me anyways. I have prior experience) That's about the only good thing.
Cons
Sales, sales, sales... they care about nothing else but sales.. No customers on the branch? Go out and harass ppl to open an account. Can't get anyone from outside? Hit the phones and cold call customers who are 70, 80, 90 years old and talk them into coming into the branch so you can sell them something they don't need or really want. The goals are ridiculous and the pay out is a joke. My manager once told me to pick a random customer and put them in as an Investment referral so that we could meet our daily goal of FC referrals. Put EVERYTHING in your scheduler they say. It's only so the region can think the branch is setting alot of appointments and meeting with customers... which we aren't. It's only so the manager can look like he's coaching his team to SUCCESS... Oh can't forget the CALL NIGHTS! This place is a joke. They are closing branches because NO ONE BANKS AT CITIZENS! every thing is outdated. I can go on and on. You've been warned! Thank me later.