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      Citizens

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      Citizens reviews

      Horrible place to work. Stressful. Unethical. Pressure-cooker sales culture - Relationship Banker Citizens Employee Review

      1.0
      Jul 26, 2017
      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't have any pros to recognize. My experience has been far below my initial expectations. If you don't have moral or ethical standards for sales in consumer banking, by all means this is your Bank.

      Cons

      Expensive benefits, managers are always protected by HR and upper management, even when they are the source of the problem. Wells Fargo 2.0 as it relates to sales culture. Pretty sad.

      avatar
      Citizens Response
      8y
      Thank you for sharing this information. We would like to hear from you to learn more about the concerns you have raised so we may look into them. We encourage you to reach out to our HR Service Center at 1-866-472-8234 or Right Call (anonymously) 1-877-495-4727 to provide more details.

      Explore other reviews about Citizens

      5.0
      Jun 13, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunity and great culture

      Cons

      A bit spread out geographically odd

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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