Not what I expected! Very Disappointing! - Relationship Banker Citizens Employee Review

2.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the benefits are ok but could be a bit better.

Cons

I am a brand new employee and I have not been told anything about my branch unless I ask. For example, opening procedures, etc. I have just finished my Banker Training and have been put on the desk and if I ask someone for help they are rude and act like I am bothering them! They act like I should already know how to operate their system! Ive only been with the company a month and already looking elsewhere.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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