I left because of management not the bank - Anonymous employee Citizens Employee Review

4.0
Jun 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, good incentives and pay. They also have occasional employee engagement activities that make work fun

Cons

Management in my location was awful. She was mean rude. Didn't try to develop. She was very set in her ways and not wiling to work with the team as a team. It was her way or no way. For example... it was the end of the world to have a cup of water or tape dispenser at your desk. I couldn't have my everyday resources and tools available within easy reach.

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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