Management Needs to "Walk the Talk" - Communications Manager Citizens Employee Review

2.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flex schedules in many areas. Employees take pride in community outreach efforts. Good collaboration and cross-department collaboration in many areas.

Cons

As elsewhere, continual change and restructuring has created a climate of unease. Most frustrating thing is that the values and mission, which are clearly communicated, seem to be mostly "lip service" in some many areas. Transparency is a term used constantly, but the atmosphere is not truly open for employees to honestly express their true opinions (without recourse) in the multitude of surveys and meetings where feedback is sought. Employees are often set up for failure by being moved (without discussion) into roles to fit business purposes, not taking into account the skills, talents and interest.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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