Rough Seas - Teller Citizens Employee Review

2.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

I see any job as an opportunity. This was a good full-time opportunity to understand the banking industry and gain real life experience in customer service full-time. Without this position, I would have been ill prepared for the working world right after college. Benefits were okay, providing the basic needs. A few years since working here, it appears the bank has survived the economic downturn so this is a good thing.

Cons

Wasn't exactly the best environment. Working full-time and standing for several hours a day was hard after awhile. Being a teller and in a retail bank, tends to be a rough work life as well especially when dealing with unhappy customers, complaints, outdated methods (this may have changed since working there a few years ago) and lack of guidance.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All