Unclear priorities and leadership - Software Developer Citizens Employee Review

2.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Citizens offered a great benefits package outside of compensation. Casual dress code and employee appreciation events.

Cons

Citizens was completely unwilling to provide us with the tools we needed to be successful in our jobs. They frequently laid off employees, almost casually. There was a complete divide in IT, to the point that one development team worked with all new technology (including new computers), while the other team was left with older tech without being able to work with the same tools. There was absolutely no opportunity for growth, and towards the end of my time there, leadership was severely lacking. I brought up concerns about lack of learning to a manager and was given a non-answer. Lastly, the compensation is horrible for the market. I felt incredibly undervalued and really had nobody to talk to about that.

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Citizens Response
6y
Thanks for your feedback. We're sorry to hear you did not enjoy your time with us, and that your experience did not match your expectations. If you'd like to share more, please contact our anonymous alert line Right Call at 1-877-495-4727 so that we can further discuss this matter.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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