No respect for employees at all. Worse every year. - Business Analyst Citizens Employee Review

1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Some managers are good/respect you.

Cons

Salary, benefits (being taken away each year), culture, no advancement opportunities. Benefits are cut back each year, merit-based pay increases are not given most years, if a manager wants to hire you internally for a new role they will have to drop the title of the position if there is too big a gap between what you make and what the position was initially posted for. HR makes that determination. So, you are expected to do the work originally posted, but you are paid a lot less for it. Basically, if you are too good at your job and someone recognizes that and wants to hire you for something much better, you get underpaid for the new role. Then you are told you should be grateful for the opportunity. For performance reviews, you are graded on a bell-curve against your team. HR denies this if you ask them but management has confirmed this since I started working here. In short, you are used and told to shut up. I will never recommend anyone apply to this company unless you need experience...you will be treated accordingly. For experienced professionals, stay away. Anytime someone talented arrives, they leave soon after.

Explore other reviews about Citizens

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All