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      Citizens

      Engaged Employer

      Citizens reviews

      Good company but with some holes in the process - Principal Software Engineer Citizens Employee Review

      4.0
      Dec 6, 2021
      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, good work to do, company focus on doing the right thing

      Cons

      It is a bank, so things move slowly. It took two weeks to get a computer, and some things to do my job are still pending because of the necessary approvals. Might just be the time of year and supply chain issues.

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      Citizens Response
      4y
      Thank you for sharing your experience and for helping us build the future of banking. We apologize for any inconvenience from the delay in your start date and are so happy that you were able to make it work! Happy Holidays and thank you for your tremendous support!

      Explore other reviews about Citizens

      5.0
      Jul 15, 2026
      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      everyone is nice, friendly, and helpful

      Cons

      the work load is fair but repetitive

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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