Downhill Bonuses since the arrival of RBS - Assistant Branch Manager - Instore Citizens Employee Review

3.0
Sep 10, 2010
Recommend
CEO approval
Business Outlook

Pros

- Competitive Base Salary - Great Company Exposure - Recognition for Community Involvement - Competitive Benefits Package (Health, Dental, Vision, 401(k))

Cons

The bonus program dramatically declined over the last 2 1/2 years of my employment with the company. Once RBS took over my income declined by nearly $20,000.00 USD Annually. The "New and Improved" Compensation program, which was sold to us as being the best thing to happen to the company, ended up being the reason for my resignation. If you are a part of a successful branch in your region, be prepared to be punished for it with consistently high goals to make up for the weaker branches. This WILL effect your pocket, quarter after quarter. Also be prepared to push numerous products on customers who aren't in need. If you need 3 business accounts any particular day, you'd better convince three people they need to open a business account, or call a friend or family member for a 'favor'.

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5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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