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      Citizens

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      Wrong direction! - Financial Advisor Citizens Employee Review

      1.0
      Jun 3, 2022
      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers, colleagues and the benefits package

      Cons

      The relatively new leadership has made a mess of the wealth devision. Turnover is through the roof and morale is way down. My only reason for staying is that I don’t think the current leaders make it. I only wish that the senior executive team could see the mess they are making and axe them before the damage is irreversible. It’s too bad because I love the company, my job and my clients.

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      Citizens Response
      4y
      Thank you for taking the time to share your feedback. We're sorry to hear you're not enjoying your time with us. If you'd like to share more so that we can look into your concerns, please contact the HR Service Center at 1-866-472-8234.

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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