Don't do it. - Wealth Client Consultant Citizens Employee Review

3.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

This was the former Premier Advisor role. Now it's a defanged and toothless zombie job where you've been demoted to sitting on the phone all day to be the "relationship manager" to nobodies. Seriously, you have no book of clients, yet your boss coaches you to think that you do. Don't come here unless you like dialing 50 times a day while customer after customer tells you no or agrees to an appointment only to no-show your Financial Advisor partner. Don't come here unless you like driving 2 hours/day and spending $800 - 1000 per quarter in gas to perform a job you can do from your living room or at least from an empty office in a local branch 10 minutes from your home. Don't come unless you love redundant micromanagement. Don't do it!!!

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Citizens Response
4y
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support. Please consider contacting the HR Service Center at 1-866-472-8234 to share more information about what you experienced so that we can look into and address as appropriate.

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5.0
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Pros

Best culture in banking by far

Cons

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3.0
May 4, 2026
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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