bonus - HELOC Underwriter Citizens Employee Review

4.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

they have an incentive program

Cons

Achieving the incentive goal was nearly impossible.

avatar
Citizens Response
2y
Thanks for sharing your thoughts. We take all feedback under consideration and appreciate your insights.

Explore other reviews about Citizens

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

everyone is nice, friendly, and helpful

Cons

the work load is fair but repetitive

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All