Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged Employer

      Citizens reviews

      Toxic Work Environment - Full Time Bank Teller Citizens Employee Review

      1.0
      May 14, 2024
      Full time bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great benefits for 30-20 hr employees. I am not familiar with any other companies offering such great benefits. Also, the hours are great for being able to go home soon enough to cook my family dinner and still attend social events.

      Cons

      The work environment is very toxic unfortunately. Within my first year I was subject to heavy bullying and discrimination from a fellow teller as they are less favorable to people of color like myself. They were reported to HR multiple times but each time it was swept under the rug by my manager who explained that bullying is not a fireable offense. Also, from my experience, there is not much room for growth.

      avatar
      Citizens Response
      2y
      Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.

      Explore other reviews about Citizens

      5.0
      Jun 18, 2026
      Managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture and values. Growth-oriented

      Cons

      Not many to speak of

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      Citizens reviewsCitizens Full Time Bank Teller reviewsCitizens review