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      Citizens

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      Citizens reviews

      Solid Company that Cares - Operations Group Manager Citizens Employee Review

      5.0
      Jun 3, 2024
      Operations group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The tools they have in place for talent development are better than any I've seen before, including at some high profile financial firms. The process to work with your manager is defined well enough but allows for flexibility. The pay is good and the benefits are similar to other financial firms.

      Cons

      For remote workers not in the north east there is a bit of a disconnect since most functions are based in the north east.

      avatar
      Citizens Response
      2y
      Thank you for taking the time to share your thoughts. We're glad you're enjoying the talent development tools here. It's our mission to provide colleagues with all the resources they need to grow, both personally and professionally. Thanks for all you do!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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