Understaffed, poor management, advancement by sucking up. - Sourcing Lead Citizens Employee Review

1.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO; you just can't take PTO and get your work done.

Cons

Sr Middle Managers manage by chaos across the organization. Priorities are set and constantly shift, not by business need, but rather by the level of executive yelling/complaining the loudest. Yes men/women move up; people with talent learn to keep quiet and move on.

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Citizens Response
2y
Thank you for taking the time to share your feedback. We're sorry to hear you did not enjoy your time with us. If you'd like to share more so that we can look into your concerns, please contact the HR Service Center (hrservicecenter@citizensbank.com).

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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