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      Citizens

      Engaged Employer

      Citizens reviews

      Citizens long time career - Shift Leader/RSS Citizens Employee Review

      4.0
      Jul 8, 2024
      Shift leader/rss
      Recommend
      CEO approval
      Business Outlook

      Pros

      This can be your career for life. Great work life balance.

      Cons

      Hard to move up in citizens due to your location.

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      Citizens Response
      1y
      Thank you for taking a moment to leave a review and for over 20 years with us - WOW! It's great to hear that you're enjoying your time at Citizens and feel as though you have good work life balance. If you'd like to learn more about opportunities for advancement, we recommend signing up for an Office Hours session so you can discuss your career growth with one of our recruiters. Thanks again!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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