Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged Employer

      Citizens reviews

      Love This Company - Business Support Manager Citizens Employee Review

      4.0
      Nov 14, 2024
      Business support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The morale at Citizens is like no other. I truly get excited to come into the office and speak to my peers and work. My job is not like most jobs so that may be the reason but i can say I would like to stay with this company as long as i can. The job is fun and i enjoy the flexibility in my schedule. Currently set at a hybrid schedule coming in 3 days a week.

      Cons

      The pay vs the amount of work i do isnt the best. I will say it is better than most companies but it just does not equate when i look at other coworkers in different positions making more than i do but we do the same amount of work in the same field.

      avatar
      Citizens Response
      1y
      Thanks for sharing your thoughts! We're glad you're enjoying your experience here and look forward to coming to work each day. Thanks for all you do!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      Citizens reviewsCitizens Business Support Manager reviewsCitizens review