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      Citizens

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      Citizens reviews

      Most Positive Workplace Yet - Relationship Banker Citizens Employee Review

      5.0
      Jan 8, 2025
      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great role for helping people especially in sales positive interactions with colleagues, great demeanor and morale Manageable responsibilities Pay is generous benefits are good scheduling is semi flexible and pto is generous into 2nd year *Feel as though you make a difference when you actually perform well.

      Cons

      do not often have two days off in a row smaller branches make scheduling off more difficult hours are not flexible long training schedule Must have people skills to de-escalate issues, explain problems, explore solutions and deliver acceptable outcomes to irritated clients (not a con, everyone should have these skills).

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      Citizens Response
      1y
      Thank you for taking the time to leave a review. It's great to hear that you're finding the workplace to be so positive! We appreciate all you do!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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