Not a positive experience. Leadership is detached and the turnover is very high. - Branch Manager II Citizens Employee Review

2.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

For the most part the pay is good and branch has flexibility with scheduling. The bank has many locations so it is convenient. I don't have any more pros to share.

Cons

Not at all focused on employee development or employee satisfaction. It's all about "the dollar." Upper management is so focused on the sale that they do not spend the time to get to know the colleagues. Also turnover is extremely high. Opportunities for growth are limited even with the high turnover as they typically seek outside help to fill these positions.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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