Not the same - Anonymous employee Citizens Employee Review
1.0
Jun 30, 2025
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Hard to sort them these days
Cons
Long term colleagues not valued. The longer you stay the harder it gets. All the good people have left and company hasn’t realized the full impact of that yet.
Citizens Response
11mo
Thanks for taking time to leave a review and for 10 years of dedicated service with us. We take all feedback under consideration and appreciate you sharing your thoughts.
The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too
Cons
Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything