good campus, risk averse culture, - Director Citizens Employee Review

4.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

good people - has grown from a small regional to a medium sized super-regional (which is trying to understand how to compete with the big boys)

Cons

hard for a super regional to compete with a money center

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Citizens Response
10mo
Thanks for taking time to leave a review and for over 10 years of dedicated service with us! We’re proud of our growth and the great people who make it possible. We appreciate your perspective as we continue to evolve.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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